OUR CORE VALUES
We believe that what we do and the way we do it are of equal importance. Every employee of Fairway is guided by ten Core Values that form the foundation in which we work and conduct ourselves.
These Values are not descriptions of the work we do as a company or the strategies we employ to accomplish our mission; they underly our work and how we interact with each other, and they guide us in determining how to best serve our customers, employees, and local communities. They are the practices we use every day, in every thing we do, and we stand by them proudly.
1. Humility First
We show gratitude for the opportunities we’ve been granted but stay humble about our achievements, working hard and striving to be better.
2.Foster Growth & Knowledge
We place value both in the knowledge of our staff and the education of our clients, and focus on providing sound advice based on proven research and up-to-date information.
3. Have Fun!
We enjoy where we work, what we do, and who we serve in our community, and embrace opportunities to make our work fun and friendly.
4. Create an Amazing Experience for You
We emphasize customer service and accessibility in all we do, and strive to give you a customer experience that exceeds all expectations.
5 Speed to Respond
We are committed to responding to all inquiries and requests in a timely fashion, providing status updates to all concerned parties on a regular and scheduled basis, and closing your loan on time every time.
6. Seek Wise Counsel
We place great value on the input and perspective of others both within and outside of the industry, as they foster our growth as a business. Your input and feedback are valuable to us, and we actively pursue knowledge that will improve our business.
7. Respect, Listen, Stay Balanced
We place value both in the knowledge of our staff and the education of our clients, and focus on providing sound advice based on proven research and up-to-date information.
8. Commited to Serve
We have a strong commitment to serving our customers, our employees, and our community. From the top of Fairway Corporate to the greenest recruit in a local office, we focus on serving the needs of those around us.
9. Consistent Honest Communication
We are transparent and open in our dealings with all of our clients, maintaining regular communication with borrowers and realtors throughout the loan process and providing all pertinent information in a clear, timely fashion.
10. Family Focused
We are committed to improving the well-being of our employees and our clients, promoting a healthy workplace and pursuing ways of helping our client families purchase the homes they want.
